New Energy Lab SRL is committed to making its website accessible in accordance with Belgian legislation and the European Directive (EU) 2016/2102 on the accessibility of websites and mobile applications.
This accessibility statement applies to the website: www.new-energy-lab.com
Compliance status
We are continuously working to ensure that our website is accessible to the widest possible audience, regardless of technology, device, or ability.
The website partially complies with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, due to certain non-conformities and exceptions listed below.
Non-accessible content
Some content on the site may not yet fully meet accessibility standards, such as:

• Certain images that may lack complete or descriptive alternative text.

• Some downloadable documents (PDFs, brochures, technical datasheets) that may not be fully optimized for screen readers.

• Possible color contrast issues in specific graphical elements or banners.

• Legacy or third-party components that are not yet fully compliant.

We are committed to progressively correcting these issues as part of our ongoing accessibility improvements.
Preparation of this statement
This statement was prepared on: [insert date]

• Methodology: Internal self-assessment based on WCAG 2.1 AA guidelines, using automated tools and manual verification.

• This statement was last reviewed on: [insert review date]

Feedback and contact information
We value your feedback to improve accessibility. If you encounter any accessibility barriers while using our website or require information in an alternative format, please contact us:

• Email: info@new-energy-lab.com

• Phone: +32 (0)4 [insert number if available]

• Postal address: [insert full registered address of New Energy Lab SRL]

We aim to respond to all requests within a reasonable timeframe, in line with applicable legal requirements.
Enforcement procedure
If you are not satisfied with the response to your request, you can contact the Federal Ombudsman:

• Website: www.mediateurfederal.be

• Email: contact@mediateurfederal.be

• Phone: +32 (0)2 289 27 00

This ensures your right to lodge a complaint if your accessibility concerns are not addressed appropriately.
Continuous improvement
New Energy Lab SRL is committed to:

• Designing and developing all new digital content with accessibility in mind.

• Raising awareness among its teams and partners about accessibility best practices.

• Conducting periodic audits and updates to ensure compliance with evolving standards