Shipping Policy

A Legal Disclaimer

To meet the logistical needs of our professional clients, we offer several flexible delivery solutions tailored to your requirements. Whether you prefer to pick up your goods directly from our warehouse or benefit from fast on-site delivery, our services are designed to combine efficiency, reliability, and simplicity.

Delivery terms are carried out in accordance with our General Terms and Conditions of Sale, which you can consult.

Warehouse Pickup – Free of charge

Collect your order directly from our warehouse.
Forklifts and loading docks available on site.
Preparation times must be strictly respected.
Only available with appointment

Standard Delivery

Pricing calculated according to the number of items/pallets.
For any order placed before 10 a.m., delivery can be made as early as the next day (subject to carrier availability).

“First Hour” Delivery

Guaranteed delivery within the first hour of the scheduled time slot.
Order must be confirmed before 10 a.m. for next-day delivery.
Additional charge: €55

“Morning” Delivery

Delivery ensured in the morning.
Order must be confirmed before 10 a.m. for next-day delivery.
Additional charge: €25

A Team at Your Service

For any questions regarding delivery options, tracking, lead times, or special requests, please do not hesitate to contact us:
📧 info@new-energy-lab.com

Our philosophy is based on reliable, transparent, and proactive communication.
We are always available to assist you, keep you informed, and ensure that every delivery runs smoothly—from our warehouse to your job site.